Support

Support

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Warranty and Support by the Sellers

The warranty and support for products are provided by the sellers. Every trade carries risks, so it is important to verify the trustworthiness of the seller. Before placing an order, carefully review their warranty and return policy on their public profile.

In the event of any issues, please communicate with each other and find a solution. You can find the seller's phone number on their public profile.

If you have been deceived, report the incident immediately to your local police along with the seller's IP address (click the IP address button in the message session). Additionally, click the "Report Improper Use" button in the message to inform us.

Best Effort, No Support

Contracts and sales are conducted between users, and Requestland is not involved. Requestland does not provide any support. Please use the platform at your own risk. However, this does not mean that the platform is lawless. We have a zero-tolerance policy for unauthorized use. We are monitoring information that is shared outside of your organization. In the future, we will offer free community support and paid support.

Note
While free quotas may suffice for small entities, larger entities may require paid options.
Requestland is currently in the testing and hypothetical stage. All descriptions are based on our expectations when there is a sufficient number of users.
There are various issues and limitations. Service suspension, data exposure, or data loss may occur.
Your data and personal information are stored on cloud servers located worldwide to ensure quick and secure access. However, it may not comply with the privacy protection or internet security laws of your country such as GDPR. Please use the platform at your own risk.
On Requestland, we ask business owners who have increased their profits to distribute more to their employees. We strictly prohibit the use of labor that falls below the minimum wage in the region.
  • security About your privacy

    Requestland uses your location information provided by your device or estimated from your IP address for trades. Your public information displays country and state/prefecture.

    During a message session, your name, country and state/prefecture, your public profile and IP address are disclosed. Responder's Land ID is also displayed. (Generally, on an email you can see the peer's IP address.)

    More more detail read our privacy policy.

  • clear Deletion of user and withdrawal from Requestland

    If you delete a user, you will not be able to login and access your data. The Land name will be deleted immediately.

    Because messages, comments, and quotes you sent were copied to your peer, they can continue to read them. Your obligations to payment and provision of products will not disappear.

    Subscriptions of paid options will be canceled. You won't be refunded for the billing period during which you cancel.

    Withdrawal from Requestland will be done when you delete the individual user and all organizational users you are having. Organization accounts can be deleted only by administration users.

    User accounts and organizations that have not been logged in for more than a year may be deleted without notice.