Usage: Respond to requests

Sell, lend, work, transport, give away, answer

A user who sends a request for "want, buy, ask, etc." is called a buyer or a requester. You may not request for sale or giving away.

A user who responds to a request to "sell, give, help, etc." is called a seller or a responder.

Although you may not use it for paid trades between individuals, you can use it for getting/giving free stuff.

We aim to increase everyone's income and close the wealth gap.

Easy three steps to use

If you give away something, login as an individual user or an organization user.

If you sell, press "Create a new organization" button on the user menu to make an organization and log in to the organization. Follow the organization setup process to confirm your organization's information.

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Search the land map for a request

If the project name at the top right corner is not a project for respond folder_shared, press the project name to open the project list. Choose a project for respond folder_shared.

Search the land map for a request that you want to sell, give, or help.

To receive requests automatically, open "receiver for requests" page in a project for respond, press + button to set up receivers.

Screenshot of searching the land map for a request
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Make an entry to a request

Open the request, press "Proceed to entry" button, then make an entry. Input your entry fee according to the value of the request for you and your ability to pay.

Screenshot of an entry
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Listen and sell in a messages or video session

Wait for a while (a few minutes to days), up to a requester specified number of responders are selected. The result of the selection is notified via an email. If selected, a message session between you and the requester is prepared on the request you made the entry. In the message session press voice_chat button for a video session and press star button for a Banban board. Make offers, receive an order, and arrange for pickup at your shop or shipping in the sessions.

Screenshot of session button
Screenshot of a message session

Detailed usage

Tapping the menu button menuat the top left corner of the screen shows the project menu to respond to requests.

Image of project menu
  • menu Choose a project for sell, give, or help

    If you haven't created an organization for sales yet, read "Usage common" to create one and set-up.

    If the project name at the top right corner is not a project for respond folder_shared, press the project name to open the project list. Choose a project for respond folder_shared.

  • image_search Select a request to make an entry on Requestland

    You can search for requests on the land map page. If you find a good request, please make an entry by pressing "AGREE AND MAKE AN ENTRY" button placed at the top of the request.

    Press "Project" in the "All Project" buttons on the land map page to see requests you received or entered.

    When you make an entry to a request on the land map page, you can do that from any place or country unless the requester sets "Restrict entry area".

  • wifi_tethering Set up receivers to receive requests automatically
    Image of keywords
    Image of a receiver

    To receive requests automatically, set up receivers on the “Receivers for requests” page.

    When a receiver receives a request, the request on the land map will have a mark indicating that. Please read the requests and make an entry or press "No thanks". If you don't want to sell to it, please press the "No thanks" button immediately so that the requesters don't have to wait for you.

    Press "Project" in the "All Projects" buttons on the land map page to see requests you received or entered.

    You can write multiple keywords in a receiver.

    • If you enter words in a single row, the receiver matches requests that include all the words (AND search). e.g. Takeout noodles
    • red car matches requests that include red and car.
    • Using double quotes "red car" matches the phrase "red car".
    • If you write multiple rows, the receiver matches requests that include at least one of the rows (OR search).
    • If you don't want to receive a request having specific words, add the words in Exclude keywords. For example, if you add "used" to the Exclude keywords, you won't receive "red used car".
    • If you write a popular word such as "used car", your receiver may match too many requests. Add more words or specify a small area. Don't try to catch all requests for used cars in the US!
    • Specify a language you want to receive. For example, even if you write keywords in English and you specify Japanese, it receives requests specifying Japanese and not English. Create several receivers if you want to receive requests in multiple languages.

    Tap the map to specify receive areas where you want to receive requests. To move to the your current location on the map, press the my_location button.

    • Box area :: Tap the map to specify a center point, then drag the handle of the box to specify an area.
    • Address areas :: Tap the map to select an address from shown addresses. You can select multiple address areas.

    A receiver receives requests that meet all of the following condition.

    1. Requests that their center marks are contained in any of the receive areas.
    2. Any of the request's request areas contains any of center marks wifi_tethering of the receiver areas.
    3. Any of the request's request areas contains your location obtained from GPS or IP address when setting up the receiver. If you don't provide your location information, estimated location is used and you may loose requests.

    When a receiver receives a request, the request will show "A receiver received this request!" on it (Touch "My requests" button to see it in the land map page). Read the requests and make an entry to sell. If you don't want to sell to it, press the "NO THANKS" button as soon as possible so that the requester doesn't have to wait for you. However, read the request when you are not driving or serving a customer.

    Currently you can make one free receiver per user and 30 receivers per organization.

    [IMPORTANT] Our server is small currently. If you specify very big area or many areas in the map, the server will be overloaded.

    The receiver receives requests that match the currency and language you specified. To add currencies and languages to choices, choose some more currencies and languages in advance on the "User's basic information" page.

    You can set the sensitivity of the receiver at Sensitivity in the receiver page. You can see the scores of requests received in the past three months below. A request has a high score if its request matches well with keywords in your receiver. In order not to receive requests you are not interested in, set a score number (0 to 200) for the sensitivity.

  • chat Start a message/video session

    When your entry is selected from all sellers' entries, a SESSION button appears in the request you choose (also in the "Messages" page). Press the SESSION button to start a message session or send a message.

    By pressing the camera button, you can take a picture of the product and send it, or you can record and send a video of the proposal.

    By pressing the card button, you can send a product photo, price and description as an offer card. Or, drag a product URL from your browser onto the card button to create an offer card from the product page. The card you send will appear in the buyer's message session and will also appear in the bottom column of Banban board.

    You can make a video call by pressing the video session button. Up to 3 people can participate at the same time.

    Because of the characteristics of both face-to-face sales and online shops, and many persons looking for listeners, usage of Requestland depends on the product. Pay attention to the time allocation of the message session. For conducting multiple sessions in parallel, open some windows on a desktop PC.

    To protect requesters, only one person at the responder can speak per session.

    Note that a requester writes a request for a purpose or solving their problem. A message session with the requester is a place to help to fulfill the porpose or resolve the problem, not a place to sell unnecessary products. It is prohibited to pressure them to make a purchase, for example, "Buy it" or "If you don't buy, you will become unlucky". Make suggestions that you think are best for their problem and budget. You can optionally use the phone or have the customer at your shop.

    In closed message sessions, you can view peer's name, Land ID and IP address for safe trade. You show the same to your peer. (You can know peer's IP address on an email as well.)

  • description Process order and payment

    When the buyer presses the "Buy (Store pickup)" button or "Buy (Delivery)" button on the card, the corresponding text will be displayed in your message session.

    Or, receive an order in the message session.

    You can use your payment method. For example, to use QR-code payment, send an image of a QR-code in the cat. Be careful that sending a URL of a product page on your online store will cause drop out from the payment.

    We have a plan to provide a "Bring Payment Method (BPM)" function that allows your buyers to use your payment methods and link payments with the above mentioned buy buttons.

  • payment Process cancellation or return

    If you or the requester want to cancel the order or return the product, contact the requester in the message session and come to an agreement.

  • favorite Receive a doumo (feedback)

    You will receive a doumo which is a feedback from the requester. The received doumo is publicly visible on the map. Also they can view your list of received doumos on your public profile. Once the requester make it invisible, it is also removed from your doumo list.

    You can replay to the doumo to say thanks (in plan).

  • Wholesale requests can be seen in projects for selling from companies, solo businesses and non profit organizations. They are invisible from projects for buying. Confirm that the requester is an eligible business to be used for resale when you sell.
  • We plan to introduce a feature that allows you to recommend another seller's products and receive a commission. That is, somebody can help you to sell your products.